When we make your appointment, we are reserving a room exclusively for your particular needs. We ask that if you must change an appointment, please give us at least 2 business days notice. This courtesy makes it possible to give your reserved room to another patient that needs the time.
There is a charge for not showing up for your reserved time. Repeated cancellations or missed appointments will result in loss of future appointment privileges.
We feel that our patient's time is valuable. When your appointment is made, a room is reserved, your records are prepared, and special instruments are readied for your visit. Except for emergency treatment for another patient, you can expect us to be prompt. We will do our utmost to stay on schedule and would request the same courtesy with your attendance at appointments. Patients arriving more than 15 minutes late may or may not be seen as scheduled.
As a COURTESY to you, Time to Care Dental Group will file your claim with your insurance company. Your “patient portion” and payment for services not covered by the plan are expected to be paid in full at the time the service is rendered. Treatment plans decided between you and the dentist are based on your dental needs, it cannot be assumed that the insurance company will pay for all recommended treatment charges.
Due to the Privacy Act we cannot be held responsible to know the details (maximums, frequencies) of your insurance coverage.
We will however, gladly interpret policy booklets that you provide and handle any written pre-determinations.
Non-insured patients are expected to make payment in full on the day the service is rendered, unless definite arrangements have been made with the office in advance.